Administrative Management for Personal Assistants – Level 2

KEY INFORMATION

  • Course Code: ASS101B
  • Duration: 1 week
  • Fee: £2625

COURSE OUTLINE

Communication Management

  • Common barriers to communication
  • Effective communication
  • Oral communication
  • Written communication

Management Reporting

  • Report writing
  • Types of reports
  • Specimen of reports
  • Precis writing

Work Improvement and Work Measurement

  • Method study
  • Method improvement
  • Uses and applications of work sampling
  • Standardisation and work simplification

Secretarial Services

  • Qualifications of a secretary
  • Types of secretaries
  • Clerical services
  • Reception services

Control of Office Costs

  • Methods of cost reduction and cost saving
  • Establishing budgets
  • Types of budgets
  • Supervisory control

Target audience

This personal assistant training is suitable for:

  • Personal assistants
  • Secretaries
  • Administrative staff

Learning outcomes

Upon completion of this course, you will be able to understand:

  • Communication as one of the fundamental functions of an office, and a process essential for all forms of business.
  • How to prepare reports as a summary of information.
  • The techniques aimed at increasing efficiency and productivity.
  • The requirement of secretarial and clerical services for efficient administration.
  • How to ensure all office expenses incurred are productive.

WHAT IS INCLUDED:

  • 30 hours of classroom-based training
  • Apple iPad
Program taught in:
English

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Last updated September 22, 2018
This course is Campus based
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Nov 11, 2019
Duration
Full-time
Price
2,625 GBP
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Nov 15, 2019
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Nov 11, 2019

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Nov 15, 2019