Customer relations programs can help students learn what they need to work in retail or other customer-based positions. Courses in a program may cover topics that include consumer behavior, communications, marketing, customer relationship management, sales and retail management.
12 Results in Customer Relations
In today’s service and knowledge-based economies, businesses must constantly find new ways to stand out. In this competitive marketplace, applying a customer-centric approach ... +
At the end of this training, participants will be able to individually support employees face to face and at a distance with positive behavior to encourage buy-in and encourag ... +
Customer service is the act of taking care of the customer’s needs by providing and delivering professional, helpful, high-quality service and assistance before, during, and a ... +
Earn a scholarship worth up to US$10,000
Learn skills that will enable you to design and implement strategies to improve customer experience and customer success.
Good customer service can be considered the big differentiator between firms. While competing products are often similar and can anyway be easily duplicated, good customer ser ... +
This CRM training course is designed to provide you with a comprehensive set of skills and knowledge to get the most out of your CRM system. The course will wrap with a summar ... +
General Customer Relationship Management (CRM) is much more than a CRM system or technology. It is a strategy and way of working aimed at the heart of your organization: the c ... +
This diploma is a 24-week program delivered in-class. The College has included an additional 12 weeks to allow for illness, vacations, and other course interruptions. The prog ... +
Optimize the accessibility and quality of customer contact. Aimed at management in contact centers, so if you are a team leader, supervisor or manager then this is your traini ... +
Upon successful completion of the programme and if the learner is found to be “Competent” in the PoE, the learner will receive a Services SETA Statement of Results outlining t ... +