About the course
The Diploma of Leadership and Management explores in greater depth the knowledge and skills required to be an effective people manager. The qualification is a logical progression from Certificate IV in Frontline Management and is a highly recommended qualification for all managers or people who want to get into positions of responsibility across a range of organisations
This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts. Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements. They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.
What you will learn
- Manage aspects of business management
- Manage marketing and people performance
- Manage and report on projects
- Manage customer service within the business
Job roles and titles vary across different industry sectors. A possible job title relevant to this qualification is:
- team leader
- Completion of Year 12 or equivalent
- IELTS 5.5 or equivalent
- Age: 18+
About the School
Australian College of Technology and Business Pty Ltd (ACTB) is a registered training organisation delivering nationally accredited courses to domestic students and corporate enterprises in Australia.