
Certificate in
CERTIFICATE IV IN CUSTOMER ENGAGEMENT Australian Adult Learning Institute (AALI)

Scholarships
Explore scholarship opportunities to help fund your studies
Introduction
This qualification reflects the role of individuals with excellent communication and interpersonal skills who undertake complex customer interactions, often as team leader and with significant authority to delegate.
Duties at this level are varied and may include responding to complex customer requests handling complaints, coaching staff and completing related administrative tasks.
About the School
Questions
Similar Courses
College Certificate in Customer Service Fundamentals - Insurance