BCN School
Fundamentals of customer service and experience
Providencia, Chile
DURATION
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LANGUAGES
Spanish
PACE
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APPLICATION DEADLINE
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EARLIEST START DATE
Feb 2024
STUDY FORMAT
On-Campus
Scholarships
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Introduction
Today consumption patterns have changed. Today's consumers have much greater needs and different behaviors, where the treatment, opinions, and options of brands are a transcendent factor In this course you will find tools to manage and innovate in the customer journey and designing meaningful service experiences.