Diploma in Retail Business Management
Dubai College of Tourism
Key Information
Campus location
Dubai, United Arab Emirates
Languages
English
Study format
On-Campus
Duration
2 years
Pace
Full time
Tuition fees
AED 25,000 / per year *
Application deadline
Request info
Earliest start date
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* per year
Scholarships
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Introduction
Already huge in scope and opportunity, Dubai’s retail industry is growing rapidly. This course is a must for those who are passionate about brands and customer service and want a successful future in the retail industry.
The course delves deep into the technology-led processes, structure, and markets of this dynamic industry. It enables you to have a thorough understanding of creating a customer-centric culture, building relationships, and strong brands.
The one-year Retail Business Certificate program covers topics such as Skills for Service Excellence, Innovation for the Workplace, and Retail Stock Management. With its comprehensive practical focus, graduates enter the industry with a huge competitive advantage.
Upon completion, students can continue their studies with our Diploma in Retail Business Management for an additional year to build on these skills to give graduates all the tools required to master all the facets of Retail management.
Both programs include working internships, hands-on training, and access to industry insiders. Their practical focus ensures graduates enter the working world with the confidence, experience, and connections to build an exciting career.
Course Structure
Year One | Certificate in Retail Business (Level 4)
During the one-year Certificate in Retail Business program students study the following subjects as core units which provide the fundamental business and academic skills required in any retail business-related position:
- Service Skills Fundamentals
- International Computer Driving License (ICDL)
- Cultural Awareness and Workplace Communication
- Marketing
- Sustainability
- Business Fundamentals
- Financial Accounting and Control
Retail business students will also study specialized units giving them broader knowledge of the retail business sector as well as concrete skills to make them work-ready. These units are:
- Introduction to Retail Business
- Preparing for a Career in Retail Business
- Visual Merchandising
- Luxury Retail
- Introduction to the Tourism Industry (short)
- Inventory Management and Logistics
- Multichannel Retail
- Industry Internship
Year Two | Diploma in Retail Business Management (Level 5)
Upon successful completion of the certificate program, students can choose to progress to the Diploma in Retail Business Management program, which requires an additional year of study. The Diploma focuses on teaching students more supervisory, teamwork, and leadership skills. You will also have the opportunity to tailor your studies to suit your career aspirations through a selection of optional modules and complete a longer industry internship placement of at least 4 months.
Students study the following subjects during the Diploma Of Retail Business Management:
- Business Communication
- Supervising and Leading a Team
- Digital Marketing
- Industry Internship
- Retail Buying and Forecasting
- Entrepreneurship
Please note the Diploma program is only available to those students who have successfully completed the one-year certificate program.
Course Features
- Site Visits
- Guest Lectures from Industry Experts /Connections
- Industry Links/Connections
- Careers Service - Preparing for a career in Tourism
- Industry Expertise – teachers
- Practical group work and assignments
- Network with industry professionals
- One month Internship
- Volunteering Opportunities
Course Details
Certificate Program
- Total Credit Hours: 68 hours
- Fees: 25,000 AED
Diploma Program
- Total Credit Hours: 22 hours
- Fees: 25,000 AED