Certified Customer Server

Certified Customer Server accredited by the International Institute of Leadership Studies is an industry-driven and endorsed credential that helps employers distinguish and recognize qualified customer service professionals and help define career advancement opportunities for participants. By earning the professional certification in customer service, candidates can demonstrate their knowledge and skills in work areas that the employer’s value and exhibit commitment to professional growth.

Objectives:

• Build skills and knowledge for better job performance
• Improves one’s attitude and self-image
• It opens additional career opportunities and a better outlook for the future
• It gives a sense of accomplishment and achievement; it validates your expertise.
• Sets standards and benchmarks in the organization
• Shows employee dedication and commitment
• Differentiates the organization
• Confirms employee knowledge and skills equip the participants with effective customer handling techniques and Best Practices.