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International Management Forum Academy Business Process Management (BPM) Training
International Management Forum Academy

Business Process Management (BPM) Training

Eindhoven, Netherlands

4 Days


Full time

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EUR 2,415 / per course *


* (VAT excl.) This price includes all training materials, 24/7 unlimited access to the online database, 3 attempts to take and pass the online AIIM BPM Specialist and Implementation Specialist exams and the BPM Master exam.


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Business Process Management (BPM) Master – mode of study

  • Option 1: Public 4-day BPM training
  • Option 2: In-house BPM training

Business Process Management training

This 4-day Business Process Management (BPM) training provides you with a thorough understanding of Business Process Management and covers why what and how to implement BPM.

BPM Master (BPMm) designation

You will be awarded the AIIM BPM Master (BPMm) designation after passing the online exams and case study exercise. By earning this designation, you can call yourself BPM Master (BPMm). The exams and case study are online available and you must pass these within 6 months of attending the BPM training.

ECM, ERM and CIP certificate training

In cooperation with AIIM, we also organize the Enterprise Content Management (ECM) training, the Electronic Records Management (ERM) training and the Certified Information Professional (CIP) training.

About AIIM

AIIM represents the information management community as the global association for both users and suppliers of Business Process Management (BPM), Enterprise Content Management (ECM), Information Management (IM) and Electronic Record Management (ERM) solutions. AIIM has existed for more than 60 years and is a not-for-profit organization. AIIM has over 195,000 members worldwide.

Business Process Improvement (BPI) – learn technologies and global best practices

The vendor-neutral Business Process Management (BPM) training is designed from global best practices of more than 150,000 members of AIIM. The program covers concepts and technologies for:

  • Streamlining and Re-engineering
  • Requirements Gathering and Analysis
  • Application Integration
  • Process Design and Modeling
  • Monitoring and Process Analysis
  • Managing Change

Business Process Management – why what and how to implement?

This 4-day Business Process Management (BPM) training covers why what and how to implement BPM. The training concentrates on delivering the skills and tools to improve business processes. The essential technical implications of and approaches to BPM are covered as well as an overview of the modelling tools and how they work. Also discussed are all the standard areas of general business analysis, such as defining processes, identifying key stakeholders, modelling "as is" and "to be" scenarios, and how to test these (via technology and practices).

While the goal of this training is to equip you with the basics of Business Process Improvements (BPI) techniques, we also briefly cover related areas including methodologies that make great use of such techniques. These include Six Sigma, Lean and TQM, along with some important historical perspective on the roots of BPM with a particular focus on BPR (Business Process Re-engineering).

Business Process Management (BPM) training – learning goals

After completion of this training, you will have the necessary skills to:

  • Map, update and manage processes across the enterprise
  • Understand the technology components that comprise BPM including workflow, design & simulation, analytics & reporting, and systems integration
  • Identify methodologies focused on continuously improving the process and changes you have made
  • Address the ethical challenges and change impact to the organization

Business Process Management (BPM) training – who should attend?

The Business Process Management (BPM) training is designed for all professionals who are tasked with accurately managing organizational business processes, such as Business Managers, Business Analysts, IT Managers, Compliance Officers, Archivists, Librarians, Risk Managers, Records Managers and Information Managers, as well as for Solution Providers, Sales Consultants, Project Managers and Technical Staff.


Do you prefer an in-house Business Process Management (BPM) training?

With at least 5 persons an in-house training on Business Process Management (BPM) could be your best choice. An in-company training has several advantages. The in-house BPM training:

  • saves you time and money;
  • enables you to train in the comfort of your own working environment;
  • can be arranged for groups of 5 people or more;
  • will take place at a time chosen by and convenient to you; and
  • sensitive issues can be openly discussed because there are no outsiders.

Program Curriculum BPM Master

This 4-day BPM training to become a BPM Master discusses the 'what' and 'why' of BPM as well as how to implement BPM. All the important aspects of Business Process Management will be dealt with, such as how to get ownership and support from senior executives and users, the practice of BPM, the role of Enterprise Content Management (ECM) within BPM, Business Analysis (BA), the basics of Process Improvement, flowcharting 101, Process Modeling, BPM approaches, BPM technologies overview, BPM technology dissected, collaboration, the implementation of programs and projects, related tasks such as the business case for BPM, stakeholders and the project team, gathering requirements, analyzing requirements, process design best practices, validating requirements, BPM project stages, project advice, pitfalls and best practices, and management methodologies.

Discuss, share and learn from the global best practices for BPM!

About the School


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