Facilities Management Excellence

This course provides delegates with the key elements to deliver Facilities Management Excellence, from Developing and executing the Facilities Management strategy, through to the effective management of main Contractors and Sub Contractors, plus the associated snagging control and retention process, plus crucially the human aspect of Facilities Management to ensure a productive and motivated Facilities team.

The course will wrap with a summary of the key learning points, followed by an action planning exercise with a view to apply the acquired knowledge and skills immediately upon your return to work. Post-course support is also available in relation to the implementation of your action plan, up to six (6) months following course completion.

Agenda

Facilities Management Process – Contractor Management

Developing and enhancing the “Snagging” Process

Managing of Contractors and sub-contractors

Maintenance Management

Facilities Risk Management

Understanding and Managing Lifecycle risk

Managing key Facilities Contracts

Managing retention Contractors and Sub-Contractors

Facilities Management Strategy

Facilities Management Strategy and Execution

Effective People Management

Establishing Critical Success Factors

Effective Space Planning

Assessing current and future space requirements

Developing the Space Planning Strategy

Communicating the plan to the workforce

Course Review

Summary and recap of key learning objectives

Action Planning

Target Audience

This course is suitable for:

• Head of Facilities
• Estate Managers
• Auditors/Compliance training teams

Learning Outcomes

Upon completion of this course, you will:

• Create, develop and implement Facilities Management Strategy.
• Effectively manage Main and Sub-Contractors – including snagging and retentions management, both operationally and contractually.
• Effective people management and dynamics.
• Implement an Action Plan at your workplace using the knowledge and skills acquired through the course.