Certificate III in Hospitality Protea College

This qualification teaches a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations.

You will learn to:

Identify and manage food hazards and safety.

Process and reconcile cash and other payments.

Provide on-the-job coaching to colleagues.

Be responsible for the sale or service of alcohol.

Establish rapport with customers and respond to complaints.

Store, rotate and maintain stock.

Prepare espresso beverages.