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Protea College Certificate III in Hospitality
Protea College

Certificate III in Hospitality

Fortitude Valley, Australia

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English

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Jan 2024

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On-Campus

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Introduction

This qualification teaches a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations.

You will learn to:

Identify and manage food hazards and safety.

Process and reconcile cash and other payments.

Provide on-the-job coaching to colleagues.

Be responsible for the sale or service of alcohol.

Establish rapport with customers and respond to complaints.

Store, rotate and maintain stock.

Prepare espresso beverages.

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