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The Wales Institute Certificate II in Business
The Wales Institute

Certificate II in Business

Redfern, Australia

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English

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Jan 2024

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Introduction

Certificate II in Business is designed to prepare you for junior administrative positions in a broad range of industries. You will learn fundamental administrative support skills such as how to contribute to the health and safety of self and others, work effectively in a business environment, organise and complete daily work activities, work effectively with others, use business technology and communicate in the workplace. You will also learn how to produce simple word-processed documents, create and use spreadsheets, communicate electronically, process and maintain workplace information, deliver a service to customers and participate in environmentally sustainable work practices. Ultimately, the course empowers you to operate effectively in junior administrative support positions.

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