Who we are

CONVERTAS is a reliable advisory firm, helping organizations develop their activities to align with their objectives in adopting the best practices.

At CONVERTAS we help businesses improve their performance and grow, finding new and better ways of doing things. We offer a series of specialized services across all areas of business, working hand in hand with our clients helping them develop their organizations.

CONVERTAS expertise is based on years of experience working with clients from diversified industries, in the Middle East, Africa, Europe, and Asia.

Our main goal is to help your business improve its performance and grow, by identifying and solving problems, finding new and better ways of doing things. Whether a large corporation, an SME or a non-profit organization, we help develop your activities, reducing their cost.

At CONVERTAS the broad span of services makes our offer attractive with lots of challenges and opportunities for development. Our offer extends to all areas of business, working hand in hand with our clients helping them develop the organizations.

What we do

Our range of consulting services focus on Strategic Management and Problem Solving in Marketing, Human Resources, Quality, Finance, Procurement and Supply Chain. Our consultants are ready to help clients to plan and implement projects, advising and brainstorming with them to produce practical results and enhance strategic thinking.

At CONVERTAS, we train people in all areas of business including Management, HR Management, Marketing, Finance, Procurement, and Logistics, targeting organizations, managers, and employees.

Our mission

CONVERTAS is a reliable advisory company, helping organizations develop their activities to align with their objectives, adopting the best practices.

We help businesses to improve their performance and grow, by planning, problems solving and finding new and better ways of doing things. We offer a series of specialized services across all areas of business, working hand in hand with our clients helping them develop their organizations.

Our vision

Convertas vision is to be the reliable advisor in all areas of business across the globe, a leading advisory firm, trusted for its high levels of competencies in different areas of business.

Our values

  • Excellence: We are committed to delivering excellent service to our clients exceeding their expectations
  • Integrity: What we promise is what will be delivered. Having strong moral principles is our way of life. We deliver results-oriented services.
  • Creativity: We create new opportunities for our clients through our services, problem-solving and strategic planning.
  • Leadership: Our Leadership is based on the vision we have which inspires and motivates others.

Training and development

We organize training in all areas of business including Strategic Management, Human Resources Management, Marketing & Sales, Finance & Accounting, Procurement & Logistics, Supply Chain Management, Operations Management, Administration Management, Som Skills, Finance and Accounting, Project Management, Contracts & Claims, Quality & Safety, targeting organizations, managers and employees. Whether in-house or public, training sessions are performed with our highly qualified instructors.

Our training methodology

As people don’t remember much of what they read or hear, our methodology relies more on the use of audio-visual impact which is more effective than the lecture style. Presentations, videos, and simulations methods have proven to be very effective for people to remember.

Moreover, doing and teaching are the best vehicles for learning and remembering. This means involving the trainee in the teaching process by interacting, through completing worksheets and inciting to explain and present what is acquired.

Training sessions are held either as public courses for 3 to 5 consecutive days in hotels venues in a conference setup or at the client’s premises as in-house courses.

We also handle Individual Training Programs (ITPs) for individuals requesting courses to be tailored to their scope of work or to their needs. These are one to one coaching style training available for most

Programs taught in:
English

This school also offers:

Courses

Convertas

This course gives essential and in-depth practical techniques that will enable you to excel in your workplace. In this course, you will learn multi-disciplinary best prac ... [+]

*Define and understand the role of the office manager and administrator

*Implement verbal and written communication strategies needed for carrying out responsibilities in an effective manner

*Develop a service attitude and mindset aimed at the internal and external customer

*List the main causes of stress and apply the techniques needed to control them

*Apply time management techniques required for better office productivity

*Organize meetings effectively

*Handle telephone calls properly and professionally

for more information: convertas.org

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Convertas

This practical course will prepare you for an exciting career in Management. Improve your prospects for career advancement by using this program as a foundation for furth ... [+]

*Acquire best practices in budgeting

*Understand the strategic role of cost concepts

*Explain the costs concepts to the use of cost information for management control

*Describe the role of budgets in the management process

*Discuss the importance of strategy and its role in the master budget

*Prepare a master budget and explain the inter-relationships among its supporting schedule

*Understand zero-base, activity-based, and kaizen approaches to budgeting

*Explain the essence of control systems

*Develop flexible budgets for evaluating short-term financial performance

*Identify different cost control measures

*Measure and evaluate performance... [-]

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Convertas

This hands-on course will advance your data massaging, modeling, integration and automation skills to new levels. You will also master normalization and massaging of noi ... [+]

Program outcome

- Apply Excel reporting expertise inbusiness, finance, and accounting by enhancing data slicing and dicing, data massaging, and data analysis skills

- Use pivot tables and pivot charts to perform automated report writing, analysis and reconciliation most efficiently

- Develop special flash and management

reports by linking-up Excel with Access, web, text, SQL, and other databases

- Repeat tasks and generate reports efficiently by recording, running and editing macro

- Acquire numerous tips and tricks that will improve working efficiency... [-]

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Convertas

Good customer service can be considered as the big differentiator between firms. While competing products are often similar and can anyway be easily duplicated, good cust ... [+]

*Develop a holistic customer care approach by taking into consideration 7 different aspects of the definition of customer service

*Create objectives and programs to maximize internal customer satisfaction

*Evaluate the design, implementation and analysis of customer satisfaction surveys

*Use customer complaints as springboard for service improvement

*Write Service Level Agreements (SLAs) to ensure clarity and conformance

*Assess the service aspect of the organization or department through well chosen Key Performance Indicators

for more information: www.convertas.org

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Convertas

More effective management of Human Resources (HR) increasingly is being seen as positively affecting performance and the competitive success in organizations, both large ... [+]

*Understand the importance of people as the organization’s most important asset

*Learn how an organization should manage its Human Resources

*Confidently recruit the right person in the right position with the right package of benefits.

*Workforce planning

*Use the most effective recruitment options and modern tools

*Understand appropriate reward philosophy and strategy

*Benefits and how to maximize their effectiveness

*Human Resources development and its benefits

for more information: convertas.org

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Convertas

This course is to provide participants with the knowledge and skills needed to perform in-depth analysis for a project during the planning and the implementation phases. ... [+]

*The skill and confidence to use a practical project planning technique.

*The ability to determine if a project can truly be delivered on time and in budget.

*An understanding of how to discover the risks necessary to meet a constrained delivery date.

*The confidence to communicate project “trade-offs” clearly.

*Set attainable goals with clients, managers, and project team members.

*The knowledge of how to record actual project progress and then use the project baseline to spot and manage variance.

*The ability to “frame” your questions when analyzing the project plan to spot hidden variances.

for more information: convertas.org

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Convertas

This course is to provide participants with the knowledge and skills needed to develop a consistent vision for guiding an organization’s actions, decision making, and re ... [+]

*Mission Vision and Objectives of an organization

*SWOT analysis with in-depth study of all components

*Comparing SOWT with other tools (e.g. PEST)

*Perception and the Sub-conscious level thinking

*Values and beliefs

*Types of strategies and their use

*Preparing action plans for implementation of strategic plan

*Implementing and monitoring strategic plans

- for more information: convertas.org

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Convertas

This practical course in logistics will prepare you for an exciting career in logistics. Improve your prospects of career advancement by using this program as a foundatio ... [+]

Program outcomes

* Lead a winning logistics team, department or project

* Understand the practical and latest techniques in logistics management

* Empower others to deliver results in logistics management

* Ensure goods proper recording, storage, stocking and supplies as per latest business requirements

* Ensure meeting storage and goods supply principles are met.

* Manage international logistics of larger scales.

More information at https://www.convertas.org/

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Convertas

This program will introduce Business Intelligence (BI), hands-on, to allow you to clean, normalize, and interpret large volumes of data. You will be able to establish his ... [+]

Program outcomes

* Boost Excel Business Intelligence (BI) expertise in data slicing and dicing, data massaging, and data aggregation and modeling Perform data normalization, consolidation, report writing, analysis and reconciliation

* Develop dynamic BI models, dashboards, scorecards and flash management reports by linking-up Excel with Access, Web, Text, Internet, SQL, ERPs and other databases

* Advance and enhance the look and feel of reports using dynamic visualization techniques

* Acquire numerous tips and tricks that enable them to work efficiently

More information at convertas.org

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Convertas

It’s a process that helps you redefine the problems and opportunities you face, comeup with new, innovative responses and solutions, and then take action. The tools and t ... [+]

*Build and expand decision making, critical thinking and creative problem solving skills

*Apply logical and creative approaches to solving problems and making decisions

*Use traditional and creative tools for identifying causes and generating solutions

*Employ creativity and lateral thinking as business tools

*Analyze and solve actual problems facing them at work

*Gain confidence in asking the 'right questions' and overcoming the stress of making complex decisions

*Demonstrate and build credibility with upper management

*Develop strategic approaches to problem solving and decision making

- for more information: convertas.org

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Convertas

This practical course will prepare you for an exciting career in Management and Leadership. Improve your prospects for career advancement by using this program as a found ... [+]

*Recruitment – position review, advertising; interviewing skills; selection techniques

*Retention – induction, orientation, development, rewards & recognition

*Performance Management – setting expectations, key accountabilities

*Training and coaching for performance and provision of effective feedback

*Outline of the legal requirements that HRM practices

- for more information: convertas.org

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Convertas

The workshop is designed for managers who lack of knowledge in accounting and finance. Business owners and managers often have to sign and approve financial statements an ... [+]

*Identify the functions of accounting information in decision making process

*Explain elements of financial statements

*Conduct basic analysis of financial performance

*Use accounting information for decision making

- for more information: convertas.org

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Convertas

Business ventures are always at risk – such risk can include decision making risks, estimation and planning risks, process and procedures etc. Obviously, one risk is frau ... [+]

*Identify the various kinds of business assets,

*Describe the structure and elements of an internal control system,

*Identify business possible risks and initiate plans to manage them properly

*Develop asset control activities,

*Explain how to implement asset control activities effectively.

- for more information: convertas.org

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Convertas

This course, will explain demand planning theories, models and best practices which will help participants in dealing with various future scenarios in order to ensure a c ... [+]

*State the objectives of stock management and list their impact on cost and customer service

*Prepare proper classification of stock and use best practices for item specification and cataloguing

*Use scientific forecasting techniques to predict demand and better manage lead times

*Differentiate and categorize stock cost elements

*Compute the optimum ordering quantity and determine safety stocks and reorder points

- for more information: convertas.org

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Convertas

The course is designed as a workshop where participants first elaborate a 'SWOT' analysis for the HR function at their own organization and then identify the various nece ... [+]

*Develop techniques to link their internal HR processes and activities with outside expectations

*Explain the six contemporary HR competencies that define HR professionalism and that allow them to become value adding managers or professionals

*Apply the necessary tools to assess and improve each of the six competencies for HR leadership

*Defend modern HR analytical tools and use them later on in their organizations to generate business intelligence data and reports

*Generate HR intelligence that helps minimize the risk associated with human capital investments

*Create an effective HR department that delivers business results

*Generate appropriate business decisions... [-]

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Convertas

This course will enable you to transform yourself and your HR department intoa business partner capable of delivering results and adding value to your organization. This ... [+]

About

This course will enable you to transform yourself and your HR department into a business partner capable of delivering results and adding value to your organization.

This course is based on the latest research and best practices related to human resources management. It brings new experiences and examples to participants, as well as insights and understanding of what makes a successful HR business partner. The course uses an integrated mix of training approaches including lectures, case studies, group activities and sharing experience. Participants will go through various HR strategies, design key performance indicators and identify the competencies necessary for the success of HR as a business partner. The course will end with an assessment of course participants to prove their understanding of the program material. Passing the assessment will give them the right to earn their certificate of completion.... [-]

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Convertas

It is difficult to create and implement the necessary regulations and procedures to control various kinds of business assets. Controlling assets relies primarily on trust ... [+]

*Identify the various kinds of business assets

*Describe the structure and elements of an internal control system

*Develop asset control activities

*Explain how to implement asset control activities effectively

- for more information: convertas.org

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Convertas

International Financial Reporting Standards (IFRSs) are the world’s most widely applied accounting standards. Over 120 countries now require or permit the use of IFRSs. O ... [+]

*Apply the requirements of the standards to prepare IFRS compliant financial statements, including the determination of appropriate accounting policies and identification of necessary disclosures

*Define the process of transitioning to IFRS and identify the first time adoption exemptions and exceptions Explain how the recognition and measurement principles of the IASB’s Framework apply within each accounting standard

*List the standards that require or permit the use of fair value measurement, identify how fair value is measured and specify where the fair value changes are recognized

*Apply the new proposed standards on revenue, leases and financial instruments

... [-]
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Convertas

This program focuses on the practical skills professionals need to develop and maintain in order to lead others and be an agent of change. This program begins by teaching ... [+]

*Communicate ideas clearly, powerfully, and intentionally to inspire and lead others to create vision, shape culture

and achieve organizational goals.

*Develop strong interactive communication skills to strengthen relationships across teams, departments, and

hierarchical levels.

*Develop communication strategies for team building to effectively collaborate for better problem solving and

decision making.

*Transform destructive conflict into constructive conflict while building trust in the organization and creating a

productive working environment.

*Recognize cultural differences within and across organizations and use best communication practices to enhance... [-]

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Convertas

This course provides leadership training and the skills required to manage yourself and other people, and demonstrates how excellent leadership transforms organizations. ... [+]

*Emphasize the critical study of leadership and its implications for global leadership

*Introduce selected theoretical frameworks

*Apply leadership theories to practice

*Develop personal leadership skills and style

- for more information: convertas.org

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Convertas

People behavior is influenced by the situation, but more by their comprehension of the world around them. That makes some people difficult for the others. Most of us have ... [+]

*Understanding difference in People

*Understanding human behavioral patterns and persona

*Understanding why people become difficult to deal with

*Avoiding Manipulations of difficult people

*Developing confidence in dealing with a number of different types of people

*Applying conflict resolution techniques

*Using words that de-escalate and give criticism effectively

*Applying assertive behavior and see instant results.

- for more information: convertas.org

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Convertas

Successful organizations will always get more opportunities. It is then when managing the expansion becomes important. For a team to manage multiple projects there is a n ... [+]

*Understand the difference of single and multiple project management scope

*Key principles of project management

*Monitoring multiple projects

*How to make practical and relevant tools for monitoring multiple projects

*Managing multiple project budgets and finances

*Timeliness and quality standards application for multiple projects

*HRM principles for multiple projects

- for more information: convertas.org

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Convertas

The MSP course imparts knowledge of MSP® principles, governance themes, and transformational flows defined in the MSP® framework, a renowned Project Management standard. ... [+]

About

The MSP course imparts knowledge of MSP® principles, governance themes, and transformational flows defined in the MSP® framework, a renowned Project Management standard. The roles and responsibilities of program management explained in this course will advance your ability to engage and meet the business requirements of your clients. With this training, you will be able to demonstrate better program management skills, improved adaptability, and flexibility when working in a volatile, ever-changing program environment.

Program outcomes Acquire the relevant knowledge and skills required MSP Foundation. Develop an understanding of how projects fit into a program. Possess a working knowledge of and display a strong commitment to the principles and processes of Program Management. Develop a solution-oriented approach to risk mitigation, issue management, quality control, and stakeholder management. Be in a position to define and direct an organization’s program management strategy. ... [-]
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Convertas

Microcredit involves the allocation of small loans to entrepreneurs or artisans who can not have access to conventional bank loans. Microcredit is growing especially in d ... [+]

About

This course is designed to provide training in the theoretical and practical aspects of modern marketing communications. Participants will review the many marketing tools available, digital or conventional, and learn about the whole advertising and communication function using a variety of media techniques geared for campaign success.

The course includes group exercises and case studies, brief presentations by the participants to defend the findings related to case studies, videos, and comprehensive workshops.

Program outcomes

·Identify and understand the credit needs of different strata of the society so that relevant schemes can be evolved

·Appraise the credit needs of micro businesses and to design an appropriate mechanism for satisfying these needs.... [-]

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Convertas

This practical course will prepare you for an exciting career in HR Management and Leadership. Improve your prospects for career advancement by using this program as a fo ... [+]

*Understand employee engagement and motivation

*Understand the components of employee engagement

*Understand the drivers and enablers of employee engagement

*Acquire skills to promote employee engagement

*Human Resources development and its benefits

- for more information: convertas.org

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Convertas

Organizational Development enhances the role of HR to become a strategic partner in the business. This course will help you learn all about Organizational Development fro ... [+]

*Understand Organizational Development

*Assess the organization readiness for development

*Present Organizational Development-related data analytics

*Draft an Organizational Development strategy

*Implement change management processes

- for more information: convertas.org

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Convertas

This course takes an in-depth view at setting the right measures to manage employees, measures that are primarily objective in nature. It also describes how to conduct eff ... [+]

*Define performance management, its objectives and various responsibilities

*List the main phases in a performance management cycle and how to manage each for optimum results

*Develop tangible and intangible measures of performance

*Create business based objectives, including 'SMART' targets, measures and key performance indicators (KPIs)

*Define coaching and list the 5 steps for conducting optimal coaching sessions

*Conduct effective performance appraisal meetings

*Identify ways of rewarding and recognizing employees

- for more information: convertas.org

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Convertas

In this course, participants will learn how to set the right KPIs and align them with the organizational strategy. They will also learn how, and how often, these KPIs sho ... [+]

About

In this course, participants will learn how to set the right KPIs and align them with the organizational strategy. They will also learn how, and how often, these KPIs should be reported. In this regard, participants will be exposed to a variety of dashboards and scorecards which are considered best practices. The course will then explain to participants how performance feedback should be provided so that recipients are motivated to bridge the performance gaps.The course uses a number of workshops to demonstrate how effective KPIs are formulated. The workshops are team based and use a customized approach that provokes the thought process for KPI development and monitoring. In addition, the course relies on the use of behavior modeling and role plays to demonstrate how and when effective feedback should be provided.... [-]

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Convertas

Planning is both the most critical and the most challenging phase of any procurement operation. It provides direction towards how the function intends to secure the suppl ... [+]

*Write strategic procurement objectives and initiatives to support long term directions

*Arrange 'spend items' into categories that support planning of go-to-market strategies

*Apply demand forecasting techniques to improve planning of procurement activities

*Generate vendor integration strategies to ensure supply security

*Evaluate vendor bids in a scientific manner to support selection decision making

- for more information: convertas.org

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Convertas

This course will provide participants with the necessary skills required to plan their projects by creating project scope statements and project work breakdown structures ... [+]

About

This course will provide participants with the necessary skills required to plan their projects by creating project scope statements and project work breakdown structures. Additionally, participants will be able to develop key performance indicators for monitoring and controlling their project schedule and budget. The course also aims at assisting participants in appraising the feasibility of their projects by applying capital budgeting techniques. Finally, participants will effectively plan project stakeholders’ engagement and manage their expectations.

The course uses a mix of interactive techniques, such as brief presentations by the consultant and the participants and psychometric assessments. The course also features the use of a number of group exercises and case studies followed by plenary discussions.... [-]

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Convertas

This course focuses on improving the project manager’s risk management expertise, from initial planning through project closure. Participants will apply all course princi ... [+]

*Develop project risk management plans

*Identify project scope risks

*Predict project schedule risks

*Examine project resource risks

*Apply quantitative and qualitative risk assessments

*Plan strategies for negative and positive risks

*Devise metrics to monitor and control project risks

- for more information: convertas.org

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Convertas

At a senior level you need to practice communication strategies that are highly impressive. This includes your written and verbal communication as well as body language, ... [+]

*Create an integrated PR strategy

*Advance your interviewing skills

*Make Effective use of online PR options

*Manage electronic media

*Maximize your organization media strength

*Understand the rules for lobbying campaigns

*Manage the merits and demerits of direct email

- for more information: convertas.org

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Convertas

Your suppliers are your key stakeholder to determine quality and outcome. Strategic Management of Supply Chain can ensure you work with supportive suppliers in proper way ... [+]

*Effective logistics and supply chain management practices

*Conduct analysis and examination of current operations

*Bring about organizational improvements in supply chain

*Comparison of in-house versus outsource hiring

*Understanding the legal framework

*Vendor management; monitoring and evaluation

*How to relate costs to milestones

- for more information: convertas.org

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Convertas

This course covers the latest essential practices in forecasting, planning, procurement, transportation, warehousing and logistics. It covers theSupply Chain Operations R ... [+]

Program outcomes *Recognize trends and modern practices in supply chain and logistics management

*Practice forecasting and inventory optimization techniques

*Appraise item categories and formulate appropriate sourcing strategies

*Describe the role and objectives of transportation management in logistics

*Use value adding warehousing techniques

*Apply the Supply Chain Operations Reference (SCOR) framework for management of supply chain performance

More information on convertas.org

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Convertas

The ability to effectively manage risks in a supply chain is an absolute must in the skill set of any current supply chain professional. This course will equip and develo ... [+]

About

The ability to effectively manage risks in a supply chain is an absolute must in the skill set of any current supply chain professional. This course will equip and develop procurement and supply chain professionals to be able to operate diligently and effectively with their supply base, mitigating any risks and maximizing all opportunities to gain a competitive advantage in their marketplace.

This course is highly interactive and includes group discussions, team exercises, case studies, individual and group presentations, videos and summative quizzes. All participants will have several opportunities to apply the advanced knowledge they gained and demonstrate their skills in Supply Chain Risk Management.... [-]

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Address
212, Diamond Center 2, Arjan, Dubai
124534 Dubai, Dubai, United Arab Emirates
Website
Address
Abu Dhabi, Abu Dhabi, United Arab Emirates
Address
London, England, United Kingdom
Address
Istanbul, Istanbul, Turkey
Address
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia